“Too often, the people we ask for feedback are nice but not kind. Kind people will tell you things a nice person will not. A kind person will tell you that you have spinach on your teeth. A nice person won’t because it’s uncomfortable. A kind person will tell us what holds us back, even when it’s uncomfortable. A nice person avoids giving us critical feedback because they’re worried about hurting our feelings. No wonder we think other people will be interested in our excuses.”

ah hard to say! i think depends on the relationship. generally speaking, it's hard for people starting out, a million things to fix so the vision is always rosier than the reality. encouragement plus honest feedback on fixable things i think is helpful. ive been studying the Grab app feedback for restaurants and find that responsiveness from the store on negative feedback actually does help improve service a lot. so the business is better for it. but in friendship, maybe can try with small easy solve tips first, see if it's well received and then give more if it is, stop if not!

Interesting question! I’ve always had the mentality that true friends will remain friends despite negative feedback and we have to deliver it to them with constructive criticism. Maybe we can even try helping them out one way or another!